Privacy Policy.
This Privacy Policy explains how Gemini Enterprises Ltd ("we", "us", "our") collects, uses, stores, and protects your personal data when you visit aivideomogul.com, register for our training, purchase the AI Video Mogul programme, or otherwise interact with our services.
We take your privacy seriously. This policy is written to comply with the UK GDPR, the EU GDPR, and the general privacy expectations of our members worldwide.
Plain EnglishWe collect the minimum data we need to run the training, deliver the product, and keep in touch. We don't sell your data. You can ask us to delete it at any time.
01Who we are
The data controller responsible for your personal data is:
- Company name
- Gemini Enterprises Ltd
- Registered address
- House of Francis, Room 303, Ile Du Port, Mahé, Seychelles
- Contact email
- support@aivideomogul.com
We do not have a designated Data Protection Officer as we do not meet the thresholds requiring one under UK/EU GDPR. However, all privacy questions can be directed to the email above and will be handled by the company principal.
02What data we collect
We collect the following categories of personal data:
| Category | Examples |
|---|---|
| Identity data | First name, last name (only if you provide it) |
| Contact data | Email address, IP address at time of registration |
| Transaction data | Purchase date, amount, product purchased, refund status (processed by Explodely; we do not store payment card details) |
| Usage data | Pages visited, actions taken within the members area, videos watched, resources downloaded, aggregate analytics |
| Technical data | Browser type, device type, operating system, approximate location derived from IP address |
| Communications data | Emails you send us, support tickets, replies to our marketing emails, email open and click data |
We do not knowingly collect any special-category data (health, biometric, political opinions, religious beliefs, sexual orientation, etc.) and ask that you do not share this with us.
03How we collect it
We collect your data in the following ways:
- Directly from you when you register for the training, purchase the programme, email us, or interact with our surveys and communications
- Automatically via cookies and analytics tools when you use our website and members area
- From third parties such as our payment processor (Explodely), our email service provider (GetResponse), and analytics providers
04Why we process it
We process your personal data for the following purposes:
- To deliver the training, provide access to the members area, and fulfil our contractual obligations
- To send you the webinar link and related communications after you register
- To process payments and handle refund requests
- To send you email updates about the programme, new features, and related educational content
- To respond to your questions and provide customer support
- To improve our products, marketing, and website based on aggregate usage patterns
- To comply with our legal and regulatory obligations
- To detect and prevent fraud, abuse, and security incidents
05Legal basis for processing
Under UK/EU GDPR, we rely on the following legal bases:
| Purpose | Legal basis |
|---|---|
| Delivering the programme and honouring your purchase | Contract performance |
| Sending marketing emails to registrants and buyers | Consent (registration) & legitimate interest (post-purchase) |
| Processing payments and preventing fraud | Contract performance & legal obligation |
| Analytics and product improvement | Legitimate interest (running our business effectively) |
| Complying with tax and legal requirements | Legal obligation |
06Who we share it with
We share your data only with the following categories of recipients, and only for the purposes described:
| Recipient | Purpose |
|---|---|
| Explodely | Payment processing, refund handling, tax collection |
| GetResponse / EmailOctopus | Email delivery, list management, marketing automation |
| Cloud hosting provider | Hosting the website and members area |
| Analytics providers (e.g. Google Analytics) | Aggregate website analytics, only where consent given |
| Legal or regulatory authorities | Where required by law or to protect our rights |
We do not sell your personal data to advertisers, data brokers, or any other third party.
07International transfers
Our company is registered in the Seychelles. Our service providers are based in various jurisdictions including the European Union, the United Kingdom, and the United States. When we transfer your personal data outside the UK/EEA, we rely on the following safeguards:
- Standard Contractual Clauses approved by the European Commission or the UK Information Commissioner's Office
- Adequacy decisions where the recipient country has been recognised as providing adequate data protection
- Explicit consent from you, where appropriate
By using our Services, you acknowledge that your data may be processed in countries with different data protection standards than those in your country of residence.
08How long we keep it
We retain your personal data only for as long as necessary for the purposes for which it was collected:
- Registration data (non-buyers): up to 2 years from last engagement, then deleted
- Buyer records: for the duration of your membership plus 7 years for tax and legal record-keeping
- Support communications: up to 3 years
- Marketing email data: until you unsubscribe, then removed from active lists (some anonymised analytics may be retained)
- Payment records: as required by financial and tax regulations, typically 7 years
09Your rights
Under UK/EU GDPR you have the following rights in respect of your personal data:
- Right to access — request a copy of the personal data we hold about you
- Right to rectification — ask us to correct inaccurate data
- Right to erasure — ask us to delete your data (subject to legal retention requirements)
- Right to restrict processing — ask us to limit how we use your data
- Right to data portability — receive your data in a portable format
- Right to object — object to processing based on legitimate interests, including direct marketing
- Right to withdraw consent — where processing is based on consent, withdraw it at any time
- Right to complain — lodge a complaint with a supervisory authority
To exercise any of these rights, email support@aivideomogul.com. We will respond within 30 days.
You can also unsubscribe from marketing emails at any time using the link at the bottom of every email we send.
10Cookies & tracking
We use cookies and similar technologies to make our website work, to understand how it is used, and to improve our marketing.
What is a cookie?
A cookie is a small text file placed on your device by a website you visit. Cookies are widely used to make websites work, or to work more efficiently, and to provide information to the website owners.
Types of cookies we use
| Type | Purpose |
|---|---|
| Essential | Required for the site to function — login sessions, checkout, security. Cannot be disabled. |
| Functional | Remember your preferences (e.g. video playback settings). Set only with your consent. |
| Analytics | Aggregate usage data (page views, referrers, bounce rate). Set only with your consent. |
| Marketing / Advertising | Track conversions from our advertising, retarget visitors. Set only with your consent. |
Managing cookies
You can manage or disable cookies via your browser settings. Note that disabling essential cookies may prevent parts of our site from working properly.
For visitors from the UK/EU, our cookie banner (where implemented) allows you to accept or reject non-essential cookies before any are set.
Third-party cookies
Some cookies are set by third parties (such as Google Analytics, our email service provider, or our advertising platforms). We do not control these cookies directly. Refer to the respective third party's privacy policy for more information.
11Security
We use industry-standard measures to protect your personal data, including:
- HTTPS encryption for all site and members area traffic
- Secure password storage via one-way hashing
- Limited access to your data on a need-to-know basis
- Regular security reviews of our infrastructure and providers
Despite these measures, no online service can be 100% secure. If you become aware of a security issue with our services, please email support@aivideomogul.com. In the event of a personal data breach affecting your data, we will notify you and the relevant supervisory authority as required by law.
12Children
Our services are not intended for and are not marketed to anyone under the age of 18. We do not knowingly collect personal data from anyone under 18. If we become aware that we have collected personal data from a person under 18, we will delete it promptly.
13Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will notify you by email or by prominent notice on the Site at least 14 days before the changes take effect.
The "Last updated" date at the top of this policy shows when it was most recently revised.
14Contact & complaints
Privacy questions or complaints?
Email: support@aivideomogul.com
Company: Gemini Enterprises Ltd
Registered address: House of Francis, Room 303, Ile Du Port, Mahé, Seychelles
We aim to respond to all privacy enquiries within 30 days.
If you are in the UK and unhappy with how we have handled your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
If you are in the EU, you can lodge a complaint with the supervisory authority in your country of residence.